Calgary, Alberta – June 11, 2025 – MyCreds | MesCertif, Canada’s trusted digital credential platform, is excited to announce the launch of MYRA, a virtual assistant chatbot now available on MyCreds.ca. Designed to improve the user experience for learners, workers, and credential holders across all sectors, MYRA delivers instant, 24/7 support through an intuitive, conversational interface. 

Whether users are accessing digital transcripts, certifications, badges, or other official documents, MYRA —available on MyCreds.ca— provides timely assistance with navigating the platform, answering frequently asked questions, and submitting support tickets. — By streamlining interactions and reducing wait times, MYRA enhances the support experience not only for credential holders but also for issuing organizations. We invite all MyCreds Network Members to link to MYRA from their own websites and communication materials, as it plays a key role in supporting learners and credential holders. 

“MYRA represents a meaningful step forward in making credential access and support more efficient for all users,” says Jodi Tavares, Executive Director of MyCreds | MesCertif. “Whether someone is in a government agency, skilled trades program, or educational institution, MYRA helps ensure they receive the support they need—when they need it.” 

Fully integrated across the MyCreds website, MYRA supports a growing community of organizations committed to delivering secure, digital credentials. The chatbot strengthens MyCreds’ mission to provide accessible, self-service tools that improve service delivery and reduce response times across the network.  

Discover MYRA in action: 
🔹 Visit MyCreds.ca 
🔹 Access the MyCreds | MesCertif Support Hub