We are transitioning to the @mycreds.ca domain to better align our email communications with the MyCreds brand and make communications from our team easier to recognize. 

The new @mycreds.ca email addresses will take effect on October 9, 2026. Until then, please continue using our current email addresses. 

No immediate action is required. Beginning October 9, please use our new @mycreds.ca email addresses when contacting the MyCreds team. 

If you have our current email addresses saved in your contacts, systems, workflows, documentation or other materials, please update them accordingly. 

Messages sent to our previous email addresses will continue to be managed during the transition to help ensure continuity of communication. 

No. This change applies only to our organizational email addresses. There is no change to MyCreds services, learner accounts, credentials or platform access. 

Yes. Beginning October 9, learner and support inquiries should be sent to support@mycreds.ca, replacing mycreds@aruccnationalnetwork.ca. 

Learners can continue to access MyCreds and use our support services as usual. 

Until October 9, you can continue contacting the MyCreds team through our current email addresses. 

Beginning October 9, general inquiries can be directed to info@mycreds.ca.