THIS FORM IS NOT FOR STUDENTS. STUDENTS AND GRADUATES MUST CONTACT THEIR SCHOOL OR ORGANIZATION THAT ISSUED THEIR DOCUMENTS FOR ALL QUESTIONS RELATING TO MYCREDS™.
The MyCreds™ team has no access to your documents or wallet for privacy reasons and cannot help resolve questions about sharing your documents, refund requests, or your wallet.
Please refer to our learner Frequently Asked Questions for questions regarding: requesting documents, registration and logging in, accessing documents, sharing documents, profile settings and linking accounts, payments and charges, ordering hardcopies, and more.FAQs
Please refer to our short instructional videos to learn how to use the MyCreds™ platform, how to share documents, how to purchase share credits, and more.How-To Videos
Each institution/organization’s contact information for student inquiries is listed in the Member Directory. Learners, please reach out to your institution’s appropriate contact for all questions regarding MyCreds™ and your documents.Member Directory
MyCreds™ support for member organization is provided through specific contacts at your institution or organization. Please speak with the MyCreds™ liaison person at your institution or organization. Usually this person is the registrar or within the IT department.members
Please visit the MyCreds™ Verifier page for information on how to request a verification for a learner.verifiers
Member Request to Become a Receiving and/or Sending Organization
We are pleased to have you join the MyCreds™ family as a receiving/sending organization. Visit our Member section for more information.Become a member
Information Management Policies
MyCreds™ is owned by ARUCC, the national Association of Registrars of the Universities and Colleges of Canada. As a federally incorporated not-for-profit, ARUCC is subject to the Personal Information Protection and Electronics Document Act.Learn more