If you are a student or alumni, please direct your question to your college, university, or the organization that issued your document.
This includes any questions related to your documents, fees, functionality of the system, refunds, or any other matter. For contact information for your college, university, or issuing organization, visit the MyCreds™ Member Directory.
Their staff representatives are best situated to support your needs as they establish all policies regarding use of the system and fees and have support teams in place to resolve your questions about the functionality of the MyCreds™ system. The MyCreds™ team does not have access to your documents or wallet for privacy reasons and is unable to respond to your question.
Here are some useful links: